Privacy Policy

At Chotoo Babu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

 

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and shipping address.
  • Payment Information: Mobile banking details or other payment method information (we do not store sensitive payment data; transactions are processed securely).
  • Order Details: Products you purchase and delivery preferences.
  • Technical Information: Browser type, device information, IP address, and website usage statistics.

2. How We Use Your Information 

  • We use the information collected to:
  • Process and deliver your orders.
  • Provide customer support and respond to your inquiries.
  • Improve our website, services, and product offerings.
  • Send order confirmations, delivery updates, and service-related notifications.
  • Send promotional offers or marketing communications (only if you have opted in).

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

  • Delivery Partners: To ensure successful product delivery.
  • Payment Providers: To process secure transactions.
  • Legal Requirements: If required by law, regulation, or government authority.

4. Data Security

We take your data security seriously. Measures include:

  • Secure socket layer (SSL) encryption on our website.
  • Restricted access to personal information within our company.
  • Use of trusted third-party payment gateways for financial transactions.

5. Cookies and Tracking

  • Our website may use cookies to enhance your browsing experience. Cookies help us understand customer behavior, save preferences, and improve website performance.
  • You can disable cookies in your browser settings, but this may limit certain website features.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Opt-out of marketing communications at any time.

7. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, and business operations. Once no longer needed, your data will be securely deleted.

 

8. Children’s Privacy

Our website is intended for parents and guardians purchasing toys for children. We do not knowingly collect personal data directly from children under 13 years old.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.

 

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:
📧 Email: support@chotoobabu.com
📞 Phone: 
📍 Address: